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Delivery Information

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   If your order is released, you can see tracking number to get updates on your delivery by My Page or through a text message which will be sent to your mobile phone.

 

Delivery Period

① Your order will be delivered on weekdays only (not on weekends, public holidays or holidays of Dongdaemun wholesale market)

② Delivery to an island or mountainous area requires one or two more days.

③ Any unforeseeable situation resulting from force major, inventory situation of sellers/manufactures, delivery companies or customs clearance may cause a delay in delivery of your order.

 

Domestic Delivery (South of Korea)

① Domestic delivery of your order generally requires two or three business days from the following day of confirming the payment.

② Your order will be delivered by courier service and delivery fees are 3,300 won (VAT included)

③ Regardless of weight or volume of the products ordered, delivery fees for domestic delivery (including delivery to an island or mountainous area) will be same and be paid in advance.

 

International Delivery

① International delivery of your order generally requires three or five business days from the following day of confirming the payment.

② Due to the nature of Dongdaemun wholesale market, it is unable to confirm the weight of the products before the company picks up the products,

    so you will pay in advance a certain percentage of your total payment amount as delivery fees.

③ The actual delivery fees are confirmed after the weight of the products is measured before the products are placed in the distribution centre.

    If the actual delivery fees are less than the delivery fees you’ve paid in advance, the differences will be refunded to the payment method used at the time of purchase.

 

Prepaid delivery fees for each country

① China : 20% of total payment amount

② Taiwan, Macao, Hong Kong : 10% of total payment amount

③ Other countries : 40% of total payment amount

④ Measurement standard for delivery fees for each country : Delivery fees per kilogram will be measured differently according to customs clearance or delivery policies of each country.

China

9,900 won (1kg)

No additional charge

Hong Kong

Macao

3,200 won (1kg)

No additional charge for products going to Hong Kong.

If the products are delivered to Macao,

local packing costs are additionally charged.

Taiwan

3,200 won (1kg)

Local customs: $35 Taiwan dollar /

delivery fees: free

* for more information about other countries, please contact to the customer centre.

⑤ Measurement standard for delivery fees may be changed according to the company’s delivery policy.